HOLIDAY VENTURES
Privacy Policy
Last updated: 4 November 2026
This notice explains how Holiday Ventures handles personal information when you browse our website, enquire about travel or arrange a booking. Contact us at info@holidayventures.co.uk or 0203 627 9555.
Information we collect
We collect the contact and travel information you provide, including your name, telephone number, email address, destination, dates, traveller details and preferences. When needed for a booking, this can include dates of birth and passport information. Please send sensitive documents only through a channel agreed with our team. Do not send card security codes or full card details through our general enquiry form or ordinary email.
How we use information
We use your details to respond to enquiries, prepare quotations, arrange travel, manage payments and booking correspondence, and provide support. We may also use information to maintain accounts, meet legal obligations, prevent misuse and improve our service. If assistance or accessibility information is needed, we use it to help arrange the services you request.
Our reasons for processing
Processing may be necessary to take steps you request before a contract, perform a travel agreement, comply with legal obligations or support our legitimate interests in customer service and website security. Where consent is required, including for certain marketing or sensitive information, we will seek it. You may withdraw consent without affecting processing already carried out lawfully.
Travel suppliers and service providers
Information relevant to your travel arrangements may be shared with airlines, accommodation providers, transfer operators and other suppliers. Hosting, payment, email and IT providers may process information needed to provide their services. We may disclose information where required by law. Supplier privacy notices also apply to information they process independently.
International travel and information
Arranging travel may require information to be handled in your destination country or by suppliers outside the UK. Applicable protection can differ between countries. We will explain relevant handling when arranging your booking and use safeguards where required by applicable data protection law.
How long information is kept
We keep information only for as long as needed for the purpose for which it was collected. Retention depends on whether an enquiry becomes a booking, the ongoing need to assist you, applicable accounting and legal requirements, and the handling of complaints or claims. We review records and remove or anonymise information when it is no longer required. Contact us for information about the retention of your particular records.
Cookies and external content
The website and its service providers may use cookies or similar technologies to operate the site and support security. External images, fonts or embedded content can disclose technical request information to their providers. Where non-essential technologies require consent, your choices should be requested before they are used. Browser settings also allow you to manage cookies.
Marketing
You can ask us to stop promotional communications at any time by contacting our team or using an unsubscribe option. Essential messages about a quotation or booking may still be sent.
Your information rights
Depending on the circumstances, you may request access, correction, deletion, restriction, portability or object to processing. Some rights are subject to exceptions. We may request proportionate information to verify identity. Contact info@holidayventures.co.uk. You can also complain to the UK Information Commissioner’s Office.
Security and updates
We use appropriate measures intended to protect information, but no online transmission can be guaranteed completely secure. This notice may be updated when our services or practices change. Please review the date above.